Am I old fashioned or has the days of customer service gone by the wayside?
I am dealing with a company I did business with and my bank and both seem unwilling to help me. It has been very frustrating for me . It was not my mistake....but it has become my problem.....and it is up to me to fix it.
I used to work at a bank and one of the first things my dear boss taught me was "the customer is always right".....even if they are wrong. One of my duties was to balance customers checkbooks when they were overdrawn and having dificulties in finding the problem. This is the absolute truth.....one day I had a lady come in who was madder than a hornet and flat out told me "she could not be overdrawn, she still had checks in her checkbook!" That day I asked my supervisor to help her......I admit I wasn't sure how that addage"the customer is always right" was going to help me with her!! haha.......anyway............
I just think it is so sad and such a reflection on the times we live in that customer service is dead or dying. No one cares.....It's me first and to hell with you. Screw you customer!!
That's how I feel ...today anyway.
I sent out certified mail to the company and my bank today to get their mistake taken care of. What's wrong with this picture? Yea, it's me...doing their job, spending my money to fix their mistake. And the mistake was that they had charged me twice!!
What happened to the Golden Rule? Does anyone remember what that even is??? Hey all you business people....a little hint.....maybe if you treated your customers better your business would grow....
Just an idea.....
I will keep you posted.
Thursday, January 27, 2011
Wednesday, January 26, 2011
Regrets...I've Had a Few
Ah, regrets......woulda shoulda coulda.....
That's what I've been thinking about today.
What have you quit or given up in your life that you regret? For me....for today....it is taking guitar lessons.
I took lessons in HS....but, like with alot of other things....got interested in other things......and gave it up and sold the guitar. Oh how I wish I would have kept at it.
Another old friend.....not the "inner swan" friend.....reminded me of the following:
Grandma Moses started painting at 76.....
Ronald Reagan didn't get into politics until he was 55....
Anne Morrow Lindbergh had her first book published when she was 49....
Lincoln lost every election until he won president at 50...
Shirley Temple Black became an ambassador at 47...
oplda Meir was elected PM of Israel at 71....
Okay, okay......this is exactly what I needed to hear...and exactly what I've been dealing with.....
On my new to do list:
find an inexpensive guitar
find someone to give lessons to an old lady (you CAN'T TEACH AN OLD DOG NEW TRICKS)
become a member of my art center
take an art class
AND TO NOT LOSE MY NERVE!!!!!!!
That's what I've been thinking about today.
What have you quit or given up in your life that you regret? For me....for today....it is taking guitar lessons.
I took lessons in HS....but, like with alot of other things....got interested in other things......and gave it up and sold the guitar. Oh how I wish I would have kept at it.
Another old friend.....not the "inner swan" friend.....reminded me of the following:
Grandma Moses started painting at 76.....
Ronald Reagan didn't get into politics until he was 55....
Anne Morrow Lindbergh had her first book published when she was 49....
Lincoln lost every election until he won president at 50...
Shirley Temple Black became an ambassador at 47...
oplda Meir was elected PM of Israel at 71....
Okay, okay......this is exactly what I needed to hear...and exactly what I've been dealing with.....
On my new to do list:
find an inexpensive guitar
find someone to give lessons to an old lady (you CAN'T TEACH AN OLD DOG NEW TRICKS)
become a member of my art center
take an art class
AND TO NOT LOSE MY NERVE!!!!!!!
Tuesday, January 25, 2011
I'm From the Island of Misfit Toys
Been thinking about the last question I asked: why do I care so much what others think about me???
I believe it is because of my childhood. I was "chubby".....taller and bigger than most kids my age. So I was teased daily. some of my nicknames were Tubby the tuba, fatty fatty 2 by 4 couldn't get through the bathroom door, etc.That tends to stick with a kid ya know?
Then there were things like not being able to do the monkey bars like the other kids did, or not having my knee socks fit like the other girls.
But, the biggest thing was that my own grandmother looked at me as a fatr kid. She had me on a low carb diet at an early age. She sewed dresses for me and always stressed that girls my size wore A line dresses to hid the hips. and never wear large prints....heaven forbid!! All I ever heard was"I am a big disappointment to this lady that means so much to me." I know she worried that I might never date, let alone marry.
The sad thing .....when I look back at my old pictures....I don't look fat.....I was just bigger than most kids my age. Even my children have pointed this out to me......so what the hell????
This low self image has haunted me my entire life.....even today. And, I have come to appreciate that even though I might be bigger than some people I know.....I resemble most of my female cousins and that eases the pain I feel. Its like "Hey world!! This is me!! Deal with it....I look like my family!!"
But, it has also affected the way I deal with everything.......I have always leaned toward being shy and introverted so I wouldn't feel the sting of hurtful comments or stares. I never wanted to share my feelings or get close to others for fear of rejection.
I wish my grandma could see me now. I have been happily married for 30yrs....have 5 great kids....3 grandkids.....and here I am!!
I know that I will always be short and stout....like a little tea pot ya know. But isn't whats in my heart and my head more important than what I look like?
Ah, question #3............
I believe it is because of my childhood. I was "chubby".....taller and bigger than most kids my age. So I was teased daily. some of my nicknames were Tubby the tuba, fatty fatty 2 by 4 couldn't get through the bathroom door, etc.That tends to stick with a kid ya know?
Then there were things like not being able to do the monkey bars like the other kids did, or not having my knee socks fit like the other girls.
But, the biggest thing was that my own grandmother looked at me as a fatr kid. She had me on a low carb diet at an early age. She sewed dresses for me and always stressed that girls my size wore A line dresses to hid the hips. and never wear large prints....heaven forbid!! All I ever heard was"I am a big disappointment to this lady that means so much to me." I know she worried that I might never date, let alone marry.
The sad thing .....when I look back at my old pictures....I don't look fat.....I was just bigger than most kids my age. Even my children have pointed this out to me......so what the hell????
This low self image has haunted me my entire life.....even today. And, I have come to appreciate that even though I might be bigger than some people I know.....I resemble most of my female cousins and that eases the pain I feel. Its like "Hey world!! This is me!! Deal with it....I look like my family!!"
But, it has also affected the way I deal with everything.......I have always leaned toward being shy and introverted so I wouldn't feel the sting of hurtful comments or stares. I never wanted to share my feelings or get close to others for fear of rejection.
I wish my grandma could see me now. I have been happily married for 30yrs....have 5 great kids....3 grandkids.....and here I am!!
I know that I will always be short and stout....like a little tea pot ya know. But isn't whats in my heart and my head more important than what I look like?
Ah, question #3............
Monday, January 24, 2011
Getting Started.....The first Question of Many
Exactly, just how does a person get over the fear of what others think about them?
I live in a little town where everyone knows you or knows of someone who does. Gossip travels like wild fire and judgement rings out from every corner.
Do I dare wear that scarf? What will others think? What about the big earrings? Or the music I listen to, or that I am short and fat, or this or that.......Do other people really care about it as much as I think they do or is it just me?
So, then the 2nd question has to be "and why do I care what others think"?
I live in a little town where everyone knows you or knows of someone who does. Gossip travels like wild fire and judgement rings out from every corner.
Do I dare wear that scarf? What will others think? What about the big earrings? Or the music I listen to, or that I am short and fat, or this or that.......Do other people really care about it as much as I think they do or is it just me?
So, then the 2nd question has to be "and why do I care what others think"?
Today is the first day of the rest of my life.
Hey world!! I did it!! I have a blog!!And I am excited about it.
See, I feel like I am at one of those major junctions of my life. Some people call it the "mid-life crisis", or reinventing one's self or having a "bucket list". Whatever it is, that is where I am I guess.
An old classmate of my has challenged her friends to find our "inner swan".
Here goes nothin!!
I want to paint, and draw and write.......and this is the beginning!!
I feel like I have become dull, boring......life gets that way sometimes. I get so involved in cooking, cleaning, laundry....blah blah blah......that I feel like I am suffocating.
So I want to be known as fun, happy, exciting.
Well, I looked up the word "eccentric" and this is what I found:
So just think of me as "seeking eccentricity".
Stay tuned!!
See, I feel like I am at one of those major junctions of my life. Some people call it the "mid-life crisis", or reinventing one's self or having a "bucket list". Whatever it is, that is where I am I guess.
An old classmate of my has challenged her friends to find our "inner swan".
Here goes nothin!!
I want to paint, and draw and write.......and this is the beginning!!
I feel like I have become dull, boring......life gets that way sometimes. I get so involved in cooking, cleaning, laundry....blah blah blah......that I feel like I am suffocating.
So I want to be known as fun, happy, exciting.
Well, I looked up the word "eccentric" and this is what I found:
| Main Entry: | eccentric |
| Part of Speech: | adjective |
| Definition: | bizarre, unusual |
| Synonyms: | aberrant, abnormal, anomalous, beat*, bent*, bizarre, capricious, characteristic, cockeyed, crazy, curious, droll, erratic, far out, flaky, freak, freakish, funky*, funny, idiosyncratic, irregular, kooky, nutty, odd, oddball, off the wall, off-center, offbeat, out in left field, outlandish, peculiar, quaint, queer, quirky, quizzical, singular, strange, uncommon, unconventional, unnatural, way out, weird, whimsical, wild |
| Antonyms: | boring, common, dull, normal, ordinary, plain, regular, standard, unexciting, usual |
* = informal/non-formal usage
| Main Entry: | eccentric |
| Part of Speech: | noun |
| Definition: | person who is bizarre, unusual |
| Synonyms: | beatnik, character, freak, hippie, kook, loner, maverick, nonconformist, nut*, odd person, oddball, oddity, original, queer duck, rare bird, three-dollar bill, weirdo |
| Antonyms: | normal, standard |
So just think of me as "seeking eccentricity".
Stay tuned!!
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